Game Zone | Privacy Policy

This Privacy Policy explains how Game Zone may collect, use, store, and protect information provided by users when they access the platform. It also describes the choices and responsibilities connected with personal data.

By registering or continuing to use the service, users acknowledge this Privacy Policy and the data practices required to operate their accounts. Anyone who does not agree with these practices should stop using the platform and contact customer support for available account options.

Information We May Collect

Game Zone may collect information directly from users during registration, verification, transactions, and customer-support communication. Certain technical details may also be generated when a person accesses the website or application.

Under this Privacy Policy, collected information may include:

Full legal name
Date of birth
Registered mobile number
Email address
Account credentials
Identity-verification information
Deposit and withdrawal records
Game and promotional activity
Device, browser, and IP information
Messages sent to customer service

Only information relevant to platform operations, compliance, security, or service improvement should be collected.

How Information May Be Used

Personal information helps Game Zone create and maintain accounts, verify eligibility, process transactions, and provide assistance. It may also support compliance with requirements established for regulated gaming platforms.

Information covered by the Privacy Policy may be used to:

Create and manage an account
Confirm identity and legal age
Process deposits and withdrawals
Review promotion eligibility
Investigate technical or account concerns
Detect suspicious or unauthorized activity
Maintain transaction and gaming records
Deliver required platform notifications
Meet legal and regulatory obligations
Support responsible gaming controls

Personal data should not be treated as an unrestricted resource. Its use must remain connected with legitimate operational, legal, or security purposes.

Age and Eligibility Information

Game Zone is intended only for qualified players aged 21 and above. Date-of-birth and identity information may be reviewed to confirm that an applicant meets the minimum age requirement.

If the platform discovers that an account belongs to an underage or otherwise prohibited person, access may be restricted. Relevant data may be retained when required for regulatory, security, or dispute purposes.

This Privacy Policy does not encourage minors to submit personal information. Parents or guardians who believe an underage person has accessed the service should immediately contact customer support.

Sharing and Service Providers

Some information may need to be shared with authorized service providers that support payments, identity verification, hosting, security, game delivery, or customer assistance. These parties should receive only the information required to perform their assigned functions.

Data may also be disclosed when required by PAGCOR, another authorized regulator, a lawful court order, or an applicable Philippine law. The Privacy Policy does not prevent disclosures that are legally required to protect users, the platform, or the public.

Game Zone should not share private account information with random agents, unauthorized advertisers, or individuals who have no valid operational purpose.

Cookies and Technical Data

The website or application may use cookies and similar technologies to remember preferences, maintain login sessions, study system performance, and improve navigation. Technical data can also help identify unusual access attempts or errors.

Users may control some cookies through browser or device settings. Disabling essential cookies, however, may affect login access, account functions, or other parts of the service.

For general guidance on cookies and online privacy, users may also review the Information Commissioner’s Office (ICO).

The current Privacy Policy applies to information collected through official access points. External websites linked from the platform may follow their own privacy practices.

Data Protection and Account Security

Game Zone may use administrative and technical measures to reduce unauthorized access, disclosure, alteration, or loss of personal information. No online system can promise complete security, so users must also protect their accounts.

Recommended security practices include:

Use a strong and unique password
Keep verification codes private
Avoid logging in through public Wi-Fi
Do not save credentials on shared devices
Check the website address before signing in
Report unfamiliar activity immediately
Log out after using a shared device

This Privacy Policy cannot protect information that a player voluntarily gives to an unknown third party.

Retention and User Requests

Information may be retained while an account remains active and for an additional period required by operational, legal, regulatory, security, or dispute-resolution needs. Different records may follow different retention periods.

Subject to applicable rules, users may ask to review or correct inaccurate personal information. Account closure or deletion requests may not result in the immediate removal of records that TGXI must legally retain.

Requests connected with the Privacy Policy can be submitted through:

24/7 live chat
Telephone: 02 8540 9409
Email: cs@gamefun.pro

Users may need to complete verification before account information can be discussed or changed.

Updates to This Privacy Policy

Total Gamezone Xtreme Incorporated may update this Privacy Policy when platform functions, laws, regulatory requirements, or data practices change. The revised version should be published with its effective date.

Players are encouraged to review the Privacy Policy regularly. Continued use after an update may indicate acceptance of the revised practices, subject to applicable law and any notice requirements.